Q1: How does FANSHUB work?
Create
an account and share content, get verified, invite your friends to join and all
your followers can send you donations.
Q2: Can I upload anything?
FANSHUB is a platform for all music artists, you can share podcasts, videos, pictures,
audio and text, you can also do live streams of anything as of your events,
performances, etc.
Q3: How do I make money on FANSHUB?
When you share your content your
followers/fans can send you donations directly when they click on the $ icon,
same when you do live streaming, the more followers you have the more chances
you have to generate.
Q4: How much money can I make on FANSHUB?
You can make as much as you want, as much
effort you put into it and as much content you share, we recommend you to be
active and share your content to your friends and family, the limit is the sky
or beyond.
FANSHUB is a free platform for every user
to download and use, if you want to receive tips/donations you just have to get
verified and we deduct only the 18% of your withdrawals for transaction fees.
Q6: How long will it take for my money to reflect in my account?
This
is up to your bank, as soon as you send a withdrawal request we release it
within 24 hours, it should take from 3 days up to 15 days for the funds to be
reflected in your account otherwise you can e-mail us and within 24 hours you
will be contacted by one of our representatives to ensure you receive your
funds in no time.
Q7: If I don’t have a bank account, how can I receive my funds?
We recommend you to open a bank account for
protection of your funds but if for some reason you are not allowed to create a
bank account due to personal strong reasons as long as your profile is already
verified, send us an e-mail to withdrawals@fanshub.live,
one of our representatives will contact you to find a solution and send your
funds via other services as MoneyGram, western union remotely, this apply
outside of the United States only and for a maximum of $1000, for anyone inside
the United States if the user can’t have a bank account we would mail them a
check.
Q8: What countries are allowed to use the app?
FANSHUB can be used in any country worldwide but the app language is English and
Spanish supported, if you don’t speak English or Spanish you can use the
website and translate to your language in your browser.
Q9: I didn’t receive the OTP
If you don’t receive the verification code
(OTP), give it 60 seconds, if you don’t receive it please check your spam
folder, if is not in spam please verify that your email was entered correctly
and try again.
Q10: Is FANSHUB for music content only?
FANSHUB is fully dedicated for music but
you can share podcasts, images and texts, anything related to music is valid
but not limited, we want this to be a community open to all kind of music
content and whatever related to it, you can share videos or audio of you
singing karaoke, playing any musical instrument, your podcasts, etc. don’t feel
limited, upload your talent and share to everyone around the globe.
Q11: How many accounts can I create?
You
can create as many accounts as you want, we recommend you to create one paid
account to generate revenue and one free account to advertise your paid
account. On the paid account everything is private and only those who pay for
the subscription are allowed to see what you share while the free account you
can share content that everyone can see but also in the free account you can
also share locked content for a price that you can input.
Q12: How long does it take to get verified?
The verification process takes up to 3 days
once you submit it.
Q13: What's the minimum/maximum I can withdraw?
You
can withdraw a minimum of $100 per day or per month and the balance will remain
in your wallet although we recommend you withdraw at least once a week that way
you pay less for transaction fees.
Q14: How do I add coins/money to my wallet?
Go
to profile, on the right upper corner you will see the settings icon, enter
settings, scroll down to “my wallet”, select the amount of coins to buy, a new
screen will pop up, select the card you want to use, if you haven’t added a
credit/debit card please add one, you can add as many credit/debit cards as you
have then hit the “pay button” the funds will reflect in your wallet, if it
doesn’t reflect it just hit home button and then go back to profile so it will
be updated and the funds will appear.
Q15: I can't find the verification code (OTP)
If you don’t find the verification code
please wait for 60 seconds, if still haven’t received it check the spam folder,
if is not there then make sure you entered your e-mail correctly and try again,
you should receive the OTP in the main folder or in the spam folder.
Q16: Why it wont let me signup?
If you entered your credentials and the app
don’t respond please close the app completely and try again, if still don’t
respond please uninstall the app, download and install again, it should be
working now, if not, please e-mail us to support@fanshub.live and one of our representatives will contact you to solve the issue.
Q17: Why it wont let me login?
One problem could be that you entered the
wrong password or email, please make sure you entered your credentials
correctly.
If you entered your credentials and the app
don’t respond please close the app completely and try again, if still don’t
respond please uninstall the app, download and install again, it should be
working now, if not, please e-mail us to support@fanshub.live and one of our representatives will contact you to solve the issue.
Q18: How do I edit/add/delete my cards?
Your
credit/debit cards won’t be visible for security purposes, if you want to add
or edit your credit/debit cards please go to profile, hit the settings button
on the right upper corner, scroll down to “my wallet” select one of the coin
packages (you won’t get charged), a screen will pop up, there you can add a new
credit/debit card or/and edit your existing cards.
Q19: How do I create plans?
Go to profile, hit the settings button on
the right upper corner, scroll down to “my plans” you must be verified before
creating a plan, if you're not verified please go back to profile and get
verified, it takes up to 3 days to be approved, once approved you can go back
to “my plans” and create any plans you want.
Q20: How can I get followers?
Share your FANSHUB profile on any other
social media platform and your family, friends, you can go to any post, on the
right side you'll see three dots, there you have the share options, you can
share via messenger, WhatsApp, text or copy the link to share on any website or
social media platform.
Q21: Can I work for you? How?
If you are interested in becoming an
ambassador for FANSHUB in your city to make extra money, we have great
opportunities for you to generate even more income, we are a great stream of income
and we would help you and support you in every way, er are definitely
interested in what you can do for the music community therefore please feel
free to email us to team@fanshub.live,
you can work form anywhere in the globe.
Q22: Can I get paid via PayPal?
Absolutely, in the bank information you can
add your paypal information, for further questions please email us to support@fanshub.live
Q23: The app crashes every time I try to open it, why?
Thus might be due to internal issues or
servers, please close the app completely and open it again, if it still crashes
please uninstall and install again, sometimes also can be because your phone
may not be supported, you can use the website also which is mobile supported,
in any case please e-maill us to support@fanshub.live
Q24: How do I delete a post?
Go to the post you want to delete and hit
the three dots on the right, hit delete.
Q25: why my posts don't have the $ icon?
The
$ icon on every post and live streaming is only visible to the viewers, you can
see the $ icon under the people you are following.
Q26: How much is the minimum/maximum I can tip?
You can tip/donate as much as you have
available in your wallet, you can always add more coins to your wallet by
selecting any of the packages in the “wallet” option in settings, when you go
to the tips option you can select any of the packages or enter a custom amount
on the grey area below.
Q27: I haven’t received my money, why?
Once you submit a withdrawal request you
will be approved within 24 hours, if there is something wrong with the request
a representative will contact you via e-mail, expect your funds to be available
in your account in no longer than five days. this also might be due to your
bank which usually takes from 3 up to 15 business days for the funds to appear
in your account but we will do our best for your funds to be available on your
end as soon as possible.
Q28: How much is it deducted from my earnings?
You
will see in the statement, we take 18% for transaction fees, every other
platform takes a whole lot more but we are here to support you and help you
grow, your hard work deserves a fair pay and we will make sure of that.
Q29: Do creators on FANSHUB pay taxes?
We are not responsible for users taxes
filing.
